Privacy Policy

Your privacy is important to us at Synera. We respect your privacy regarding any information we may collect from you across our website.

A. GENERAL INFORMATION

Data controller within the meaning of the General Data Protection Regulation (GDPR) is:

Synera GmbH

Konsul-Smidt-Str. 8u

28217 Bremen

Contact: info@synera.io

Our data protection officer can be reached at: dataprotection@synera.io

1. Extent of data processing

We only process personal data collected from our users insofar as this is neces-sary for the provision of a functional web presence and our content and services.

2. Legal basis for data processing

Art. 6 (1)(a) GDPR serves as the legal basis whenever we obtain the consent of the person concerned (“data subject” or “you”) for the processing of their personal data.

Art. 6 (1)(b) GDPR serves as the legal basis for the processing of personal data which is necessary for performing a contract to which the data subject is a party. The same applies to processing that is required for carrying out pre-contractual measures.

Art. 6 (1)(f) GDPR serves as the legal basis when processing is necessary to safe-guard a legitimate interest of Synera or a third party, and provided this legitimate interest is not outweighed by the data subject’s interests and fundamental rights and freedoms.

3. Data erasure and storage duration

Personal data of the data subject is erased or anonymised as soon as the purpose of the storage ceases to exist, unless statutory retention periods apply or we have a legitimate interest in keeping the data, e.g. in case of possible legal disputes.

4. Controller’s contact details

Data controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection legislation as well as any other data protection regulations:

Synera GmbH
Konsul-SmidtStr. 8u
28217 Bremen
Contact: info@synera.io

5. Contact details of the data protection officer:

The controller’s data protection officer is:

Sebastian Möller
E-mail: sebastian.moeller(at)synera.io

C. RIGHTS OF THE DATA SUBJECT

As the data subject whose personal data is processed by Synera, you have the fol-lowing rights, unless any legal exceptions apply in individual cases:

· Right to information (Art. 15 GDPR)

· Right to rectification (Art. 16 GDPR)

· Right to erasure (Art. 17 (1) GDPR)

· Right to restriction of processing (Art. 18 GDPR)

· Right to data portability (Art. 20 GDPR)

· Right to object (Art. 21 GDPR)

· Right to withdraw your consent (Art. 7 (3) GDPR)

· Right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

For Synera, this is the Landesbeauftragte für den Datenschutz und Informationssicherheit (State Data Protection and Freedom of Information Officer), Arndtstrasse 1, 27570 Bremerhaven

D. USE OF EXTERNAL MAP SERVICES

Data protection regulations on the use of Google Maps

Some of our web pages use Google Maps for showing a site layout. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the capture, processing and use of the data that is automatically collected, and of the data that you enter, by Google, its agents and external service providers.

You will find our Terms of Use for Google Maps at “Terms of Use for Google Maps”. For full details on the relevant data protection regulations see https://policies.google.com/privacy.
We also use YouTube for the embedding of videos.

E. USE OF GOOGLE ANALYTICS

If you have given your consent, Google Analytics, a web analysis service of Google Ireland Limited (“Google”) is used on this website. The use includes the “Universal Analytics” operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user’s activities across devices.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users interact with the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. We would like to point out that on this website Google Analytics has been extended to include IP anonymisation in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en.

F. HUBSPOT

We use the Hubspot software solution to cover various aspects of our customer relationship management and online marketing. These include reporting and contact management. Personal data is stored on servers of our software partner HubSpot. We may use this information to contact visitors to our website and to determine which services of our organization are of interest to you. All information collected by us is subject to this Privacy Policy. We use all collected information exclusively to optimize our sales and distribution and make sure that no interests of yours are affected, which outweigh this legitimate interest on our part. HubSpot is a software company from the USA with a subsidiary in Ireland. HubSpot can be reached at 2nd Floor 30 North Wall Quay Dublin 1, Ireland, telephone: +353 1 5187500. HubSpot is certified under the conditions of the “EU – U.S. Privacy Shield Framework”. Hubspot’s privacy policy can be found at https://legal.hubspot.com/privacy-policy.

PURPOSES OF THE PROCESSING

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use.

Legal Basis

The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Recipients or Categories of Recipients

The recipient of the collected data is Google.

Transfer to Third Countries

Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission’s adequacy decision. You can download the certificate here.

Duration of Data Storage

The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Rights of the Persons affected

You can revoke your consent at any time with effect for the future by blocking the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functionalities of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser Add-on. Opt-out cookies will prevent future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt-out on all systems used.